Privacy Policy

Terms & Conditions

This Privacy Policy describes your rights regarding our collection, use, storage and protection of your personal information and applies to the Mobipaid merchant website and Mobipaid Application tools regardless of how you access or use them. You accept this Privacy Policy when you register with Mobipaid, access Mobipaid, or use any of the Mobipaid applications and services offered on our website and all related sites (collectively “Mobipaid Services”). We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

Collecting information about you

When you register or login on the Mobipaid website or use any Mobipaid application, we collect information sent to us by your computer, mobile phone or other device. The information sent to us includes your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network and other information. When you use any Mobipaid application, we also collect information about your transactions and your activities.

When registering as a Mobipaid Merchant, we may also collect the following information:

Contact information, such as your name, address, phone, email and other similar information. Financial information, such as the full bank account numbers and/or credit card numbers that you link to your Mobipaid merchant agreement. Detailed personal information such as a copy of a valid identification document and utility bill. We may also obtain information about you from third parties such as credit bureaus and identity verification services. We may also collect additional information from or about you in other ways, such as through contact with our customer support team.


When you access the Mobipaid website or any Mobipaid application, we may place small data files on your computer or other device. These small data files are called cookies. We ONLY use cookies to recognize you as an existing customer. We may use session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits.

How we protect and store personal information

We store your personal information on servers in the US, Europe and elsewhere in the world where we are hosting our services. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We also use firewalls, data encryption and information access authorization controls.

Using your personal information:

  • We may use your personal information to:
  • Provide Mobipaid merchant and customer support;
  • Process transactions and send notices about your transactions;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities, and enforce our User Agreement;

Contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging, as authorized by our User Agreement;


We do not sell or disclose your personal information to any third parties without your explicit consent. We respect your communication preferences. If you no longer wish to receive any notifications via our application, you can notify us. We also may call or text message (SMS) you at the mobile phone number that you have provided to us.

Sharing personal information

To process your payment requests or payments, we do not share any of your personal information with the person or company that you are paying or that is paying you. No Credit Card, Debit Card, eWallet and eVoucher detailed are shared with any party during any payment process.

Access or change your account information

You can review and edit your information at any time by logging in to your Mobipaid account. If you want to close your Mobipaid account, we will retain your personal information from your account to collect any fees owed, resolve disputes, assist with any investigations, prevent fraud, enforce our User Agreement, or take other actions as required or permitted by law.

Conditions of use for the Mobipaid Website & Applications

Your access to and use of the Mobipaid website – this site – is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

General Disclaimer

The content of this site is provided by Mobipaid. Whilst Mobipaid has endeavored to ensure that all information on this site is correct, the content of this site is provided to you “as is” without representation or warranty of any kind (expressed or implied) including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement. Mobipaid accepts no liability for any statement, inaccuracy or omission on this site. Mobipaid accepts no liability for any direct, special, indirect or consequential loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law. The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Conditions of Use may be changed at any time without notification.

Use of information provided to Mobipaid

All information collected by Mobipaid is stored and handled in accordance with the Data Protection Acts (1984 and 1998). Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order. During registration you will be asked to “opt in” to receive information from Mobipaid. Financial and payment details such as Bank details are stored under strict data protection rules (Contact customer support if your are unsure). All information supplied in our ‘feedback’ form will be used solely for the purpose of responding to your query or suggestion. Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material is prohibited.


Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use only. Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.

Trademarks and Intellectual Property.

Trademarks, service marks and logos displayed on this site belong to Mobipaid. Nothing contained on this site should be construed as granting any license to use any trademark, service mark or logo displayed on this site without the express written permission of Mobipaid.


This site is controlled and operated by Mobipaid from its offices in United States, United Kingdom & South Africa. Mobipaid makes no representation that material on the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. If for any reason any provision of these Conditions of Use is determined to be void or unenforceable, then to the extent and in the places only where such provision is determined to be void or unenforceable it shall be severed and the remaining provisions shall continue in full force and effect. These terms and conditions and anything in this site shall be governed by Common Law of England and all matters in connection with them shall be determined by the Courts in the United Kingdom.

The Legal office of Mobipaid is: Unit 2 Capital Business Park Manor Way Borehamwood Hertfordshire WD6 1GW

The Operational offices of Mobipaid is: 287 East Street, Suite 221B, Pittsboro, NC 27312, United States