Frequently Asked Questions

How can we help you?

A.

Mobipaid is an integrated payment solution that allows businesses to get paid quickly by sending payment requests to their customers using instant messaging platforms, SMS, MMS, email, social media and QR codes. From the same account, businesses can also use it to create a checkout for their online (website) sales using one of our plugins: Payment Plugins.

Set up your selling channels from our free Merchant Portal or integrate Mobipaid to your existing payment flows.

The paying customer (i.e. the cardholder) is not required to download an app or register to make a payment. The cardholder clicks on the payment link or scans the QR code and enters his or her card details to make the payment. To avoid typing out the long form card details for every payment, recurring customers can save up to five cards securely and pay using the Mobipaid Wallet.

Mobipaid offers the most straightforward and convenient way for your customers to make payments and works with cards and, depending on your location, SEPA, direct debit, instant EFT as well as alternative payment forms like PayPal, Google Pay and Apple Pay. It is used by businesses, both large and small and works equally well for those with websites and those without.

A.

Simply send an instant message, SMS, MMS or email a personalized payment request to your customers who follow an embedded link to a secure payment page to make the payment. Seamlessly add payment links/QR’s to your invoices/bills and send to any number of customers. Payment confirmations are immediate to you and your customer(s).

Prefer to sell from a website or app? Simply select from one of our Payment Plugins and set up a checkout in minutes or fully integrate the solution to your mobile application or payment workflow using API Docs and Sandbox Test Environment.

All Mobipaid checkouts and payment pages are easily customisable with your logo, personalised text, reference numbers while you can add taxes, shipping details and use the types of payments (card, instant EFT, etc.) that are most appropriate for your business.

A.

Visa/Master/Amex, EFT, Apple Pay, Google Pay, Union Pay, WeChat etc. It depends on your jurisdiction and which acquiring partner we, or you wish to choose.

Payments can be single or recurring. Billing can be open-ended or scheduled allows you better help manage your customers cashflow, while you secure the sale!

A.

Mobipaid supports all currencies, card types (Visa, Mastercard, Amex, Diners, Union Pay etc.), SEPA payments, Direct Debit, Instant EFT (subject to local bank API’s) as well as alternative payment forms such as Apple Pay, Google Pay and PayPal. Whether you can access all of these payment forms will depend on your location. Contact us for more details.

A.

Using Mobipaid gives you additional selling channels and makes it simple for your customers to pay you. Whether you take payments in person, via secure link, on social media or online, your customer will never have to download an app to pay you. For repeat customers, we offer the Mobipaid wallet which allows your customers store cards securely and pay you using touchless payments.

There is no set up or running cost and we only get paid when you do. You get access to a free customisable Merchant Portal from where you can upload and manage all your customers. We provide you a log of all your transactions and a reconciliation engine for your payments and a means to easily export them to accounting software Quickbooks. Using Mobipaid will assist in driving additional sales for you by providing, amongst other features, the tools to correct failed payments as well as automate reminders to customers when payments are due.

Mobipaid also relieves you of the PCI compliance burden associated with card-not-present payments, as you will never again need to request your customers card details.

A.

For sure. Mobipaid will save you significant administrative time and costs associated with collecting and reconciling payments. Using your Mobipaid account, you can take payments online, in person, over the phone and across Social Media. You can also add additional users to your account so your sales force can make use of it as a mobile means of taking payments. You can also add different currencies in addition to your home currency.

A.

Very. All payments are processed in a PCI DSS Level 1 environment.

Your customers card data never leaves a secure PCI environment, protecting both you and your customer. We work with the leading banks in our markets and are a Visa Global Partner. We use JWT to create tokens HS 256 and amazons key management service (KMS) for encryption and decryption keys. All transactions happen across SSL. We use Amazons WAF (web application firewall) and Guard Duty for network security and monitoring.

A.

For a number of reasons! Not having to download an app or record personal details cuts the hassle factor of making a payment. Your customers will never again have to give their card details, as they will be paying directly from their own device. It is easy, touchless, convenient, and they can pay anywhere, anytime.

A.

You will pay a transaction-based fee which varies depending on your location. There are no setup or monthly charges, meaning you pay only when you use Mobipaid. Simple and straightforward. You get paid before we do.

A.

Simply register online at mobipaid.com and upload the requested documentation. Depending on your location you could be live in a couple of hours.

A.
Your funds will be handled and settled in all cases by a regulated banking entity or payment services provider.
A.
In most cases yes, this is possible as we are connected to over 400 banks in our network. Depending on our relationship with your merchant service provider and your business model, there may be an additional fee charged. Get in touch for more details.
A.

Visa, MasterCard, American Express, etc. In some cases this may depend on whether your existing merchant service provider can support the card or payment type. We also offer PayPal, Apple Pay and Google Pay as well as our own Mobipaid Wallet which allows the cardholder store five cards.

A.
Yes we are. We work with lots of developers and resellers. For further information, please contact sales@mobipaid.com.
A.

Mobipaid is an integrated payment solution that allows businesses to get paid quickly by sending payment requests to their customers using instant messaging platforms, SMS, MMS, email, social media and QR codes. From the same account, businesses can also use it to create a checkout for their online (website) sales using one of our plugins: Payment Plugins.

Set up your selling channels from our free Merchant Portal or integrate Mobipaid to your existing payment flows.

The paying customer (i.e. the cardholder) is not required to download an app or register to make a payment. The cardholder clicks on the payment link or scans the QR code and enters his or her card details to make the payment. To avoid typing out the long form card details for every payment, recurring customers can save up to five cards securely and pay using the Mobipaid Wallet.

Mobipaid offers the most straightforward and convenient way for your customers to make payments and works with cards and, depending on your location, SEPA, direct debit, instant EFT as well as alternative payment forms like PayPal, Google Pay and Apple Pay. It is used by businesses, both large and small and works equally well for those with websites and those without.

A.

Simply send an instant message, SMS, MMS or email a personalized payment request to your customers who follow an embedded link to a secure payment page to make the payment. Seamlessly add payment links/QR’s to your invoices/bills and send to any number of customers. Payment confirmations are immediate to you and your customer(s).

Prefer to sell from a website or app? Simply select from one of our Payment Plugins and set up a checkout in minutes or fully integrate the solution to your mobile application or payment workflow using API Docs and Sandbox Test Environment.

All Mobipaid checkouts and payment pages are easily customisable with your logo, personalised text, reference numbers while you can add taxes, shipping details and use the types of payments (card, instant EFT, etc.) that are most appropriate for your business.

A.

Visa/Master/Amex, EFT, Apple Pay, Google Pay, Union Pay, WeChat etc. It depends on your jurisdiction and which acquiring partner we, or you wish to choose.

Payments can be single or recurring. Billing can be open-ended or scheduled allows you better help manage your customers cashflow, while you secure the sale!

A.

Mobipaid supports all currencies, card types (Visa, Mastercard, Amex, Diners, Union Pay etc.), SEPA payments, Direct Debit, Instant EFT (subject to local bank API’s) as well as alternative payment forms such as Apple Pay, Google Pay and PayPal. Whether you can access all of these payment forms will depend on your location. Contact us for more details.

A.

Using Mobipaid gives you additional selling channels and makes it simple for your customers to pay you. Whether you take payments in person, via secure link, on social media or online, your customer will never have to download an app to pay you. For repeat customers, we offer the Mobipaid wallet which allows your customers store cards securely and pay you using touchless payments.

There is no set up or running cost and we only get paid when you do. You get access to a free customisable Merchant Portal from where you can upload and manage all your customers. We provide you a log of all your transactions and a reconciliation engine for your payments and a means to easily export them to accounting software Quickbooks. Using Mobipaid will assist in driving additional sales for you by providing, amongst other features, the tools to correct failed payments as well as automate reminders to customers when payments are due.

Mobipaid also relieves you of the PCI compliance burden associated with card-not-present payments, as you will never again need to request your customers card details.

A.

For sure. Mobipaid will save you significant administrative time and costs associated with collecting and reconciling payments. Using your Mobipaid account, you can take payments online, in person, over the phone and across Social Media. You can also add additional users to your account so your sales force can make use of it as a mobile means of taking payments. You can also add different currencies in addition to your home currency.

A.

Very. All payments are processed in a PCI DSS Level 1 environment.

Your customers card data never leaves a secure PCI environment, protecting both you and your customer. We work with the leading banks in our markets and are a Visa Global Partner. We use JWT to create tokens HS 256 and amazons key management service (KMS) for encryption and decryption keys. All transactions happen across SSL. We use Amazons WAF (web application firewall) and Guard Duty for network security and monitoring.

A.

For a number of reasons! Not having to download an app or record personal details cuts the hassle factor of making a payment. Your customers will never again have to give their card details, as they will be paying directly from their own device. It is easy, touchless, convenient, and they can pay anywhere, anytime.

A.

You will pay a transaction-based fee which varies depending on your location. There are no setup or monthly charges, meaning you pay only when you use Mobipaid. Simple and straightforward. You get paid before we do.

A.

Simply register online at mobipaid.com and upload the requested documentation. Depending on your location you could be live in a couple of hours.

A.
Your funds will be handled and settled in all cases by a regulated banking entity or payment services provider.
A.
In most cases yes, this is possible as we are connected to over 400 banks in our network. Depending on our relationship with your merchant service provider and your business model, there may be an additional fee charged. Get in touch for more details.
A.

Visa, MasterCard, American Express, etc. In some cases this may depend on whether your existing merchant service provider can support the card or payment type. We also offer PayPal, Apple Pay and Google Pay as well as our own Mobipaid Wallet which allows the cardholder store five cards.

A.
Yes we are. We work with lots of developers and resellers. For further information, please contact sales@mobipaid.com.
A.
Mobipaid is an integrated payment solution that allows businesses to get paid quickly by sending payment requests to their customers using instant messaging platforms, SMS, MMS, email, social media and QR codes. From the same account, businesses can also use it to create a checkout for their online (website) sales using one of our plugins: Payment Plugins. Set up your selling channels from our free Merchant Portal or integrate Mobipaid to your existing payment flows. The paying customer (i.e. the cardholder) is not required to download an app or register to make a payment. The cardholder clicks on the payment link or scans the QR code and enters his or her card details to make the payment. To avoid typing out the long form card details for every payment, recurring customers can save up to five cards securely and pay using the Mobipaid Wallet. Mobipaid offers the most straightforward and convenient way for your customers to make payments and works with cards and, depending on your location, SEPA, direct debit, instant EFT as well as alternative payment forms like PayPal, Google Pay and Apple Pay. It is used by businesses, both large and small and works equally well for those with websites and those without.
A.

Simply send an instant message, SMS, MMS or email a personalized payment request to your customers who follow an embedded link to a secure payment page to make the payment. Seamlessly add payment links/QR’s to your invoices/bills and send to any number of customers. Payment confirmations are immediate to you and your customer(s).

Prefer to sell from a website or app? Simply select from one of our Payment Plugins and set up a checkout in minutes or fully integrate the solution to your mobile application or payment workflow using API Docs and Sandbox Test Environment.

All Mobipaid checkouts and payment pages are easily customisable with your logo, personalised text, reference numbers while you can add taxes, shipping details and use the types of payments (card, instant EFT, etc.) that are most appropriate for your business.

A.
Visa/Master/Amex, EFT, Apple Pay, Google Pay, Union Pay, WeChat etc. It depends on your jurisdiction and which acquiring partner we, or you wish to choose. Payments can be single or recurring. Billing can be open-ended or scheduled allows you better help manage your customers cashflow, while you secure the sale!
A.
Mobipaid supports all currencies, card types (Visa, Mastercard, Amex, Diners, Union Pay etc.), SEPA payments, Direct Debit, Instant EFT (subject to local bank API’s) as well as alternative payment forms such as Apple Pay, Google Pay and PayPal. Whether you can access all of these payment forms will depend on your location. Contact us for more details.
A.

Using Mobipaid gives you additional selling channels and makes it simple for your customers to pay you. Whether you take payments in person, via secure link, on social media or online, your customer will never have to download an app to pay you. For repeat customers, we offer the Mobipaid wallet which allows your customers store cards securely and pay you using touchless payments.

There is no set up or running cost and we only get paid when you do. You get access to a free customisable Merchant Portal from where you can upload and manage all your customers. We provide you a log of all your transactions and a reconciliation engine for your payments and a means to easily export them to accounting software Quickbooks. Using Mobipaid will assist in driving additional sales for you by providing, amongst other features, the tools to correct failed payments as well as automate reminders to customers when payments are due.

Mobipaid also relieves you of the PCI compliance burden associated with card-not-present payments, as you will never again need to request your customers card details.

A.
For sure. Mobipaid will save you significant administrative time and costs associated with collecting and reconciling payments. Using your Mobipaid account, you can take payments online, in person, over the phone and across Social Media. You can also add additional users to your account so your sales force can make use of it as a mobile means of taking payments. You can also add different currencies in addition to your home currency.
A.

Very. All payments are processed in a PCI DSS Level 1 environment.

Your customers card data never leaves a secure PCI environment, protecting both you and your customer. We work with the leading banks in our markets and are a Visa Global Partner. We use JWT to create tokens HS 256 and amazons key management service (KMS) for encryption and decryption keys. All transactions happen across SSL. We use Amazons WAF (web application firewall) and Guard Duty for network security and monitoring.

A.
For a number of reasons! Not having to download an app or record personal details cuts the hassle factor of making a payment. Your customers will never again have to give their card details, as they will be paying directly from their own device. It is easy, touchless, convenient, and they can pay anywhere, anytime.
A.
You will pay a transaction-based fee which varies depending on your location. There are no setup or monthly charges, meaning you pay only when you use Mobipaid. Simple and straightforward. You get paid before we do.
A.

Simply register online at mobipaid.com and upload the requested documentation. Depending on your location you could be live in a couple of hours.

A.

Your funds will be handled and settled in all cases by a regulated banking entity or payment services provider.

A.

In most cases yes, this is possible as we are connected to over 400 banks in our network. Depending on our relationship with your merchant service provider and your business model, there may be an additional fee charged. Get in touch for more details.

A.
Visa, MasterCard, American Express, etc. In some cases this may depend on whether your existing merchant service provider can support the card or payment type. We also offer PayPal, Apple Pay and Google Pay as well as our own Mobipaid Wallet which allows the cardholder store five cards.
A.

Yes we are. We work with lots of developers and resellers. For further information, please contact sales@mobipaid.com.

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