Frequently Asked Questions


What is Mobipaid?

Mobipaid is cloud-based payment solution designed for your business to easily and securely take card payments. Without having to download an App or register personal details, your customers can pay you directly from their mobile phones or any device that has internet access. Your business will not require any hardware to operate Mobipaid.

How does it work?

Simply send a text and/or email a personalized payment request to your customers who follow an embedded link to a secure payment page to make the payment. Payment confirmation is instant to you and your customer(s).

What types of payments do you offer?

We offer once-off payment requests as well as recurring billing, group and bulk payments. We also present you the opportunity to monetize your social media accounts by taking secure payments on Facebook, Twitter and LinkedIn.

Why does my business need it?

Whether your business is large or small you still want to collect payments quickly and effectively while making it easy for customers to pay from anywhere and anytime. Mobipaid gives you additional sales channels and makes it simple for customers to pay you. We also relieve you of the PCI compliance burden associated with card-not-present payments, as you will never again need to request your customers card details to complete a payment.

Can it help my business grow?

Yes it can. Mobipaid will save you significant administrative time and costs associated with collecting payments on due or outstanding bills. We offer you an additional payment channel that allows for easy and convenient payments by your customers.

How secure is it?

Very. All payments take place in a secure PCI Level 1 certified gateway. Your customers card data never leaves a secure PCI environment, protecting both you and your customer.

Why will my customers like it?

For a number of reasons! Not having to download an App or record personal details cuts the hassle factor of making a payment. Your customers will never again have to give their card details, as they will be paying directly from their own device. It is easy, convenient, and they can pay anywhere, anytime.

What does it cost to use?

There is no set up or monthly charges, meaning you pay only when you use Mobipaid. We charge a SMS fee (emails free) and a per transaction fee. Your payment processor will charge their standard processing fees directly to you.

How can I open an account?

Simply register at mobipaid.com and one of our representatives will contact you shortly. You will need to have your own merchant services account number or we will get one for you. The process takes only a few days and you will be ready to start taking payments.

Who handles my funds?

Your regulated merchant services provider we use to process your payments. We can choose from any number of partners we work with or in many instances you can simply use your own.

So I can use my existing merchant account?

In most cases yes, this is possible. We can also provide you with an additional quote from our partner network of card processors.

What cards do you accept?

Every card provided by our banking partners so Visa, MasterCard, Discover, JCB, American Express and China Union Pay.

Are you open to partnerships?

Yes we are. If you are a merchant services provider or Independent Services Provider (ISV) interested in cooperation, please contact sales@mobipaid.com

 

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